Contact information
CONTACT US
We’d love to hear from you.
Whether it’s about your order, product questions, collaborations, or just saying hello — our team is here to help.
For all enquiries, please reach us at:
We aim to respond within 1-2 business days (Monday–Friday).
CUSTOMER CARE
For order support, shipping updates, returns, or product-related questions, please include your order number so we can assist you faster.
WHOLESALE / PRESS / COLLABORATIONS
For press features, influencer partnerships, or wholesale enquiries, please contact us at:
Include as much detail as possible about your request so we can route it to the right team.
OUR RESPONSE TIME
We’re a small, intentional team building something meaningful.
- Email replies: 24–48 business hours
- Peak periods: allow a little extra time
- Weekends & holidays: responses resume next business day.
BHOOP NOTE
We read everything. Seriously.
If you’re reaching out about BHOOP, you’re already part of the world we’re building.